About LCT Blog

Welcome to LCT Blog, LCT Magazine's blog devoted to "stretching chauffeured transportation." The LCT team appreciates you clicking in, and hopes you'll find some useful and entertaining information. Read more

Contributors

Martin Romjue

Martin Romjue joined LCT Magazine as editor on Jan. 2, 2008. He most recently worked as a business editor for the Los Angeles Newspaper Group, and previously reported at newspapers in Virginia, Florida, and California. Read more

Jim Luff

Jim Luff is an operator from Bakersfield, CA who wears a few different hats. Jim began his career in the industry as a private chauffeur in 1990. In 1993 he found a permanent home at The Limousine Scene as the general manager, later becoming a partner. Read more

Tim Crowley

Tim Crowley joined LCT Magazine as a senior editor on April 22nd, 2013. He is a graduate of UCLA with an English degree, and is an experienced video production coordinator. He will be helping LCT further develop its digital media content. Read more

Denis Wilson

Denis Wilson is LCT’s East Coast Editor. His previous writing has been published by The New York Times, FastCompany.com, Fortune.com and RollingStone.com. Denis was born and raised in Upstate New York and currently resides in Philadelphia. Read more

Can Your Company Pass the Chocolate-on-the-Pillow Test?

DENIS WILSON: Hopefully, because luxury service that doesn’t evolve isn't a true luxury.

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Why Uber And Limos Are Better Than Cabs

TIM CROWLEY: I went to Miami Beach, had a blast, and then lost my iPhone in a lousy taxicab.

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What Ritz-Carlton Can Learn From Limo Operators

MARTIN ROMJUE: The Ritz-Carlton could use some flex timing to meet the needs of clients.

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JIM LUFF: “Can I Get A Hook Up?”

FREEBIE-WEATHERED FRIENDS: In the age of Facebook friendships, it seems like everyone wants to get a good deal from friends who own businesses. How do you handle the constant requests for discounted rides and favors while still breaking more than even?

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Driving Tip: Uncontrolled Intersections

JIM LUFF DRIVING GEM: Because we do many residential pickups, we tend to drive in areas where there is no stop sign or other intersection controls. These are dangerous intersections as everyone usually believes the direction they are traveling is the "right of way." When approaching these intersections, always look LEFT first. If there is oncoming traffic, your vehicle will be in the direct path of cars approaching to from the left before the right. Once you have looked left, look right, check for oncoming traffic from the opposite direction to make sure no one is going to turn left or right into your path. Then look left again and proceed into the uncontrolled intersection with caution. Always be aware of bicyclists in neighborhoods as well who may be traveling in the wrong direction. — Jim Luff, LCT contributing editor

JIM LUFF: Never Discipline At Start Of A Shift

The Unfriendly Skies of United Airlines recently made me realize that bad news can put employees in bad moods.

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First Time Using Uber On A Vivid LCT Video

UBER EXPERIMENT: Based on our first try with Uber, the limousine industry has some big service challenges ahead.

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Driving Tip: Avoid The Domino Effect

JIM LUFF DRIVING GEM: You know you have seen it before where a group of cars are tailgating and one suddenly stops and the others all plow into each other. This is called the domino effect.
 
If you find yourself sandwiched in a group like this, CHANGE LANES or if you can't decrease the amount of space between yourself and the car in front of you to give yourself plenty of time to hit the brakes and warn the guy behind you that you are slowing.  Allow everyone to have enough REACTION SPACE!
-- Jim Luff, LCT contributing editor

JIM LUFF: Limo Buses Can't Get A Break

FATALITY: The latest limo bus accident in the news doesn't appear to be the fault of the driver, but it once again underscores the importance of making sure chauffeurs and drivers are well trained and current with the latest mistakes that lead to accidents.

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Dash Cam Video of Chauffeur Arrest Raises Questions

TIM CROWLEY: Sacramento limo company chauffeur arrested on video underscores the need for operators to thoroughly vet their chauffeurs.

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JIM LUFF: Vacation Time

CRITIQUES AND OBSERVATIONS AS A TRAVELER: I have made it an annual habit of musing about my experiences when the table is turned and I become the traveler in the backseat instead of delivering service to travelers.

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Ideal Apps For Business Travel

TIM CROWLEY: Business travel apps are springing up in every aspect of the industry, from car parking to reserving seats on planes, so where will chauffeured transportation fit in?

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JIM LUFF: The Buck Stops Here!

STAYING SUITED FOR THE JOB: I had to handle an unexpected all-day chauffeured bus run to Los Angeles.

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Exclusive Sedan Service Exceeds Expectations

TIM CROWLEY: For my first limo operator visit I headed up to North Hollywood, Calif., to see Ron Stein’s Exclusive Sedan Service

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Uber’s Growing Pains in Los Angeles

TIM CROWLEY: A report of an upset Uber driver being escorted from the company's Los Angeles headquarters underscores the importance of owner/chauffeur relationships.

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