During a recent interview with T.J. Clark, president/CEO of Limos.com, he talked about how much travelers want to leave and read comments on trip experiences, and how that will be part of the revamped version of Limos.com. As an example of a popular travel site, he mentioned
TripAdvisor, a popular travel booking site and one that emphasizes consumers leave comments on what they've loved and hated. There's a section called Rants & Raves that has "thumbs up/thumbs down" icons. Consumers love this about the Internet now, according to Clark, and Limos.com will make this a big part of promoting the site. The motivating factor will be getting your customers to rave about their trip, not go thumbs down.
Print | posted on Thursday, September 25, 2008 12:19 PM