TOUGH CALL: An event planner in San Diego asked me the other day why operator fuel surcharges haven't dropped recently along with gas prices. I didn't know the answer.
A TV news story from Bakersfield, Calif., made me think of this incident once again - Vintage Limousine told the reporter they're spending less on gasoline but fuel surcharges will remain the same and the company will offer customers discount specials. Experts in the fuel business expect oil prices to go back up again, but for now, they're in a downward slide. So, the question remains: What to do about your customer fuel surcharges? -- J.L.
Print | posted on Tuesday, November 18, 2008 10:23 AM